FAQ
Answers to Common Questions About Our Services
Popular Questions
Our transfer company offers taxi services for convenient point-to-point transportation as well as engaging guided tours to explore the local attractions.
Yes, we offer reliable and punctual airport transfer services. Our drivers track flight arrivals to ensure timely pickups, providing a stress-free experience for travellers arriving or departing from the airport.
Yes, last-minute bookings are often possible, depending on availability. We recommend booking in advance to secure your preferred date and time, but if you need immediate service, feel free to check our website or contact our customer service for real-time availability.
Yes, upon successful booking, you will receive a confirmation email or notification. This will include all relevant details, such as pickup/drop-off locations, tour itinerary, and contact information.
Booking is easy! You can either book through our user-friendly website, from WhatsApp or Viber or contact our customer service team directly to assist you in making reservations.
Absolutely! We offer customizable tour packages to suit your preferences and interests. Simply let us know your requirements, and we’ll tailor a tour that aligns with your expectations.
We understand that plans can change. Our cancellation policy provides flexibility, and we strive to accommodate changes whenever possible. Details about our cancellation policy are available on our website and during the booking process.
Payment Questions
Our taxi fares are calculated based on factors such as distance, time, and vehicle type. We are transparent about our pricing, and there are no hidden charges. The fare details are provided to customers before confirming the booking.
We accept a variety of payment methods, including credit/debit cards, mobile wallets, and cash. Our goal is to provide convenient options for our customers.
Yes, we prioritize the security of your financial information. Our website uses encryption technology to ensure a secure payment process, safeguarding your data from unauthorized access.
We believe in transparency, and our pricing includes all relevant fees. Before confirming your booking, you will be provided with a breakdown of the costs, and there are no hidden fees or unexpected surcharges.
Yes, we value our loyal customers. We often have promotional discounts for various services, and we also offer loyalty programs to reward our frequent users.
Safety & Security
Absolutely. All our drivers are licensed professionals with extensive experience and knowledge of the local area, ensuring a safe and comfortable journey for our passengers.
We have a diverse fleet of vehicles, including sedans and vans, to accommodate varying group sizes and preferences. Our vehicles are well-maintained and equipped for a pleasant travel experience.
Safety is our top priority. Our vehicles undergo regular maintenance, and our drivers are trained to adhere to strict safety protocols. We also monitor routes and weather conditions to ensure a secure journey.
Our drivers use real-time flight tracking systems. Simply provide your flight details during the booking process, and our system will monitor any changes to your flight schedule. This ensures our drivers are always punctual, whether your flight is early, delayed, or on time.
We understand that flight delays happen. Our system tracks flight schedules, and our drivers are informed about any delays. Rest assured, your driver will adjust the pickup time accordingly, ensuring a smooth and stress-free transfer despite any unforeseen changes to your flight schedule.
We closely monitor weather conditions and plan routes accordingly. In the case of unexpected disruptions, such as traffic or road closures, our experienced drivers are trained to find alternative routes while ensuring the safety and comfort of passengers.
Do you have different question?
Reach out to our customer support team for prompt and reliable assistance.
Spreading Innumerable Delight via Our Cab Expeditions
At CLT, we are delighted to see our commitment to excellence reflected in glowing testimonials from our valued customers. Your kind words inspire and motivate us to consistently provide top-quality service and we take immense pride in their satisfaction.
